Customer Care/Refunds

Contact us:

For all customer support:

518-227-9286 (24/7)

Or email:

sales@bestqualityvape.com

Or by mail

Mirage Markets

101 Mohawk St #412

Cohoes NY 12047

Guarantee:

All our products are fully guaranteed to work upon arrival.

Contact us for:

Help using your device.

To request a defective replacement/ damaged goods returns

To place another order.

Terms and conditions:

All orders are paid for at time of order. We ship in 1 to 3 business days.

Refunds:

For completley sealed; unopened packages we offer full refunds, call for return authorization.

Refunded items shipping is paid by buyer.

 

Damaged good returns

Contact us directly at the above number to return goods damaged in shipping.

 

Shipping information

All our orders ship by the next day except Saturday.

Saturday orders can ship up till 12:00 PM Eastern time. after that they are shipped Monday.

We use USPS for shipping and provide a tracking number.

 

Privacy Policy

Very simple – We do not share your information with anyone. Ever!

We only collect what is necessary to complete transactions and ship products.

We use strong password protection.

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